Delivery times vary by destination and product. You receive a tracking number as soon as your order ships, and can follow it from your account.

We accept returns within 14 days of receipt. The detailed terms are on our Returns page.

Once your order is shipped, you will receive an email with a tracking number. You can track your package in real time on our site or via the carrier.

We accept credit and debit cards (Visa, Mastercard, American Express). Payment is handled by a PCI-DSS certified provider: your card details never pass through our servers.

Yes: shipping is free on every order, with no minimum spend.

No shipping fee is charged, whatever your order total.

If you receive a defective product, contact us immediately. We will send you a replacement product free of charge or proceed with a full refund according to your preference.